Welcome to https://www.zennrehab.com.my/. These Terms and Conditions govern your use of our website and the purchase of products through it. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.
1. General
1.1. Zenn Rehab (“we,” “us,” “our”) operates https://www.zennrehab.com.my/ (the “Website”).
1.2. By using our Website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
1.3. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the new Terms and Conditions.
2. Products and Services
2.1. We offer a range of rehabilitation equipment and related products for sale on our Website.
2.2. All products are subject to availability, and we reserve the right to limit the quantities of any products or services we offer.
2.3. We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
2.4. We reserve the right to discontinue any product at any time.
3. Orders and Payment
3.1. By placing an order on our Website, you agree to provide current, complete, and accurate purchase and account information.
3.2. All prices are listed in [Currency] and are inclusive of any applicable taxes, unless otherwise stated.
3.3. Payment can be made via [Payment Methods] available on the Website.
3.4. We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.
4. Shipping and Delivery
4.1. We will make every effort to ensure that your order is delivered promptly. However, delivery times are estimates and not guaranteed.
4.2. You are responsible for providing accurate shipping information. We are not liable for any delivery issues arising from incorrect or incomplete information provided by you.
4.3. Any shipping fees, customs duties, and taxes applicable to your order will be your responsibility.
5. Returns and Refunds
5.1. We accept returns for products that are defective or damaged upon receipt. Please contact us within [Number] days of receiving your order to initiate a return.
5.2. To be eligible for a return, the product must be unused and in the same condition as when you received it, in its original packaging.
5.3. Refunds will be processed using the original payment method, and we reserve the right to refuse a refund if the returned product does not meet our return policy criteria.
6. Intellectual Property
6.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Zenn Rehab or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
6.2. You may not reproduce, distribute, or use any content from the Website without our express written permission.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, Zenn Rehab shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Website or the purchase of products through it.
7.2. We make no warranties, expressed or implied, regarding the quality, accuracy, or reliability of the Website or any content or products available on it.
8. Privacy Policy
8.1. Your use of the Website is also governed by our Privacy Policy, which can be found here.
8.2. By using the Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
9. Governing Law
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State].
9.2. Any disputes arising from or relating to these Terms and Conditions shall be resolved in the courts of [Your Country/State].
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Zenn Rehab
Email: sales@zennrehab.com.my
Phone: +60 11-1059 1319
Address: V03-13-19, Sunway Velocity Designer Office,
Lingkaran Sv Sunway Velocity
55100 Cheras Kuala Lumpur
