Zenn Rehab (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zennrehab.com.my/ (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of personal information:
1.1. Personal Identification Information: This includes your name, email address, phone number, shipping address, billing address, and any other information you voluntarily provide when you create an account, make a purchase, or contact us.
1.2. Payment Information: When you make a purchase on our Website, we collect your payment information (e.g., credit/debit card details). Payment information is processed securely by our third-party payment processors and is not stored on our servers.
1.3. Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
1.4. Usage Data: Information about how you use our Website, products, and services.
1.5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect in the following ways:
2.1. To Process Transactions: We use your personal information to process your orders and payments, and to deliver the products you purchase from us.
2.2. To Communicate With You: We may use your information to contact you regarding your orders, respond to your inquiries, and provide customer support.
2.3. To Improve Our Website: We use technical and usage data to analyze how our Website is accessed and used, to improve our Website’s functionality and user experience.
2.4. To Send Marketing Communications: With your consent, we may send you promotional emails about our products, services, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe link in our emails.
2.5. To Comply with Legal Obligations: We may process your personal information to comply with legal and regulatory obligations, such as tax and accounting requirements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3. Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
5.1. Access: You have the right to request access to the personal information we hold about you.
5.2. Correction: You have the right to request that we correct any inaccuracies in your personal information.
5.3. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
5.4. Objection to Processing: You have the right to object to the processing of your personal information in certain circumstances.
5.5. Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
To exercise any of these rights, please contact us at [Your Email Address].
6. Cookies
Our Website uses cookies and similar technologies to enhance your browsing experience and gather information about how you use our Website. You can choose to accept or decline cookies through your browser settings.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Zenn Rehab
V03-13-19, Sunway Velocity Designer Office,
Lingkaran Sv Sunway Velocity,
55100 Cheras Kuala Lumpur
Tel: +60 11-1059 1319
Email: sales@zennrehab.com.my
